FAQ

FAQ – Frequently asked questions

Do you copy other brands?

No. Names, shapes and photos are original – we do not sell licensed characters or replica logos.

How do I order?

Add items to your cart, or message us on WhatsApp with the product name. We confirm stock, shipping and payment before dispatch.

Shipping

Tracked worldwide. Free US shipping over the threshold on the banner. Typical delivery is 7-18 days depending on the lane.

Returns

Unused items within 14 days. Opened hygiene items (groom gels, bath wash) are not returnable.

Warranty

12 months on hardware and stitching. A photo plus SKU on WhatsApp is enough to start a claim.

Who operates this store?

Hong Kong Polyton Trading Co., Limited (香港寶利通貿易有限公司) (Business Registration No. 46431871), UNIT A204, 7/F, WIN SUN FACTORY BUILDING, NO.2 SAN HOP LANE, TUEN MUN, HONG KONG. Email: Polyton1@outlook.com